Terms & Conditions

Bodied in MIA offers boutique post-operative hospitality and recovery support in the Greater Miami area. Our core offerings include:

• Recovery Suites — private overnight accommodations staffed with 24/7 care, meals, transportation, and post-surgical monitoring.
• Mobile Lymphatic Drainage — licensed massage therapy delivered to hotels, Airbnbs, private residences, and recovery suites.
• Add-On Services — airport transport, medication reminders, meal preparation, wound-care assistance (non-clinical), compression garment support, and curated retail products.

Specific inclusions vary by package. Your confirmation email and digital intake will outline exactly what is reserved for your stay.

You must be at least eighteen (18) years of age to book services with Bodied in MIA. For any post-operative engagement, written clearance from your surgeon is required before your first massage or recovery suite check-in.

You are responsible for disclosing — accurately and completely — any medical conditions, allergies, medications, prior surgeries, or contraindications that may affect your care. This includes but is not limited to:

• History of blood clots, deep vein thrombosis, or cardiovascular conditions.
• Infections, open wounds, or complications post-surgery.
• Pregnancy, recent chemotherapy, or immunocompromised status.
• Any condition your surgeon or physician has flagged as a massage or travel contraindication.

Bodied in MIA reserves the right to decline, modify, or postpone service if, in our professional judgment, care cannot be safely provided. Withholding relevant medical information may result in service refusal without refund.

All reservations require a non-refundable deposit at the time of booking to secure your dates. The deposit amount varies by package and will be disclosed before payment is collected. The remaining balance is due no later than forty-eight (48) hours prior to check-in or your first scheduled mobile session.

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover).
• Apple Pay and Google Pay.
• PayPal, Zelle, Cash App, and Venmo.
• Cash, with prior arrangement.

Prices are quoted in U.S. dollars and do not include gratuity, optional add-ons requested on-site, or applicable taxes. Any additional services arranged during your stay will be invoiced at checkout.

Because our suites and therapist schedules are reserved exclusively for you, the following policy applies:

• 48 hours or more before service — full deposit refund, or the option to reschedule at no charge within ninety (90) days.
• 24 to 48 hours before service — deposit is retained but may be applied toward a future booking within sixty (60) days, space permitting.
• Less than 24 hours or same-day cancellation — deposit and any pre-paid balance are forfeited in full.

Medical emergencies with verifiable documentation will be reviewed on a case-by-case basis. Reschedules must be confirmed in writing by email or text to our booking team.

Mobile sessions begin at the time you are scheduled, not when the therapist arrives. If you are delayed, we will deliver the remaining time within the originally reserved window whenever possible, but we cannot extend appointments into another client’s booking.

Clients who arrive more than thirty (30) minutes late to a suite check-in without communication may be considered a no-show. No-shows forfeit the full session or night fee and are not eligible for rescheduling under the standard policy.

Our suites are furnished with care, and our therapists serve in your private space. We ask that you:

• Treat our staff, property, and furnishings with respect.
• Refrain from smoking, vaping, or illegal substance use on the premises.
• Abstain from alcohol during recovery; sessions will not proceed if a client appears intoxicated, and the deposit is forfeited in such cases.
• Inform us in advance of any additional guests, caregivers, or overnight visitors. Unauthorized guests may result in additional fees or termination of stay.
• Keep pets off the premises unless a documented service animal is pre-approved.

Damage to suites or linens beyond normal wear will be billed to the payment method on file at replacement cost. We reserve the right to end a stay or session immediately if staff safety, comfort, or dignity is compromised; no refund will be issued in those circumstances.

Lymphatic drainage massage, post-operative hospitality, and our ancillary wellness services are not medical care. They are not intended to diagnose, treat, cure, or prevent any condition, and they do not replace the care of a licensed physician, surgeon, or emergency provider.

You acknowledge that massage, movement, and post-surgical recovery carry inherent risks, including but not limited to temporary discomfort, bruising, fluid shifts, or unexpected complications from your underlying surgery. By booking, you voluntarily assume these risks and agree to release Bodied in MIA, its staff, contractors, and agents from liability to the fullest extent permitted by Florida law.

We carry professional liability and general business insurance, and every licensed therapist on our roster carries individual coverage. In the event of a genuine medical emergency, call 911 immediately; our staff are trained to support, not substitute, emergency response.

Your privacy is paramount. We do not disclose your name, procedure, surgeon, or stay details to any third party without your written permission, except where required by law or emergency medical response.

Photography and video are not permitted in suites, during sessions, or of our staff without prior written consent. Bodied in MIA may occasionally request a signed photo release for before-and-after imagery, testimonials, or marketing; participation is entirely optional and can be withdrawn at any time before publication.

All content on bodiedinmia.com and across our marketing channels — including copy, photography, video, graphics, logos, service names, and the Bodied in MIA brand identity — is the exclusive property of Bodied in MIA or its licensors and is protected by U.S. and international intellectual property law.

Personal, non-commercial viewing is welcome. Reproduction, redistribution, derivative work, or commercial use of our content without written permission is not permitted.

Information you share with us — contact details, medical disclosures, payment data, and intake answers — is handled under our separate Privacy Policy. Please review that document for a full description of what we collect, how we store it, and the choices available to you.

Bodied in MIA may revise these Terms & Conditions from time to time to reflect changes in our services, pricing structure, legal requirements, or operational best practices. The most current version will always appear at this URL with an updated “Last updated” date.

Material changes affecting active bookings will be communicated to you directly. Continued use of our services after revisions are posted constitutes acceptance of the updated terms.

These terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising from or relating to your use of our services shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.

Questions, concerns, or requests related to these terms can be directed to our team. We respond within one business day.

• Phone: (305) 833-4151
• Contact form: bodiedinmia.com/contact
• Service area: Miami, Florida — Miami-Dade & Broward Counties.